You can expect a seat at the table when you file a claim with us. We work diligently to make sure your claim is handled fairly and efficiently. Practices and procedures to vary from insurance type to insurance company - that's the truth of it - and it's our job to sort through those details.
If you can't reach us, our companies are always available 24/7.
Their contact information is provided through our Companies tab.
Already reported your auto or home claim?
Use the below form to track your claim.
To better assist you, the following carriers have 24 hour direct claim reporting services available. Prior to calling, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office. Also, if we can assist you in any way, please do not hesitate to contact us or call us at your convenience at .
Three Locations to Better Serve You
*Our Massena office has closed and we are now in Potsdam!*
Monday – Thursday 8:00 am – 4:30 pm, Friday 8:00 am – 2:30 pm
171 Margaret Street
Plattsburgh, New York 12901
92 Main Street
Whitehall, New York 12887
69 Market Street
Potsdam, New York 13676
Phone: (315) 769-2404