Northern Insuring Agency, Inc.

Contact Us

For your convenience, we've divided our contact information into three areas:

Home Office
171 Margaret St.
Plattsburgh, New York 12901

Phone: (518) 561-7000
Toll Free: (800) 807-6542
Fax: (518) 561-0210
Massena Office
37 Glenn Street
Massena, New York 13662

Phone: (315) 769-2404
Fax: (315) 769-2405

Whitehall Office
92 Main Street
Whitehall, New York 12887

Phone: (518) 499-0444
Fax: (518) 499-0775

Need to email us? Please enter the text in the image below to view our email addresses.

Company Directory

Select from the list below to jump to each person:


Adam King, CAS, CFS, CIS, BCE

Office:   Plattsburgh
Department:   Life and Employee Benefits
Sales Executive
Phone:   518-561-7000   Ext: 156
Direct Line:   518-825-2156
Fax:   518-825-0610

BS in Business Administration

Adam joined Northern Benefits in March of 2003 and has seven years of experience in the financial services industry. In addition to a B.S. in Business Administration from St. Michael's College he has earned professional designations of Certified Annuity Specialist, Certified Fund Specialist, Certified Senior Consultant and Board Certified in Estate Planning, and is a registered representative of ING Financial Partners, LLC.



Beck Tessier, CISR

Office:   Massena
Department:   Personal Insurance Division
Personal Account Manager
Phone:   315-769-2404   Ext: 410
Fax:   315-769-2405

BA in Art and MS in Education




Brenda LaRose

Office:   Plattsburgh
Department:   Accounting
Associate Vice President Accounting
Phone:   518-561-7000   Ext: 152
Direct Line:   518-825-2152
Fax:   518-561-0210

Brenda LaRose first came to Northern Insuring in 1988. She became manager of the Accounting department in 1997 and an Associate Vice President in 2007. She oversees the finances for the main office in Plattsburgh as well as the outlying offices in Whitehall and Massena.



Brian LaPier, CIC

Office:   Plattsburgh
Department:   Business Insurance Division
Senior Sales Executive
Phone:   518-561-7000   Ext: 144
Direct Line:   518-825-2144
Fax:   518-561-0210

BA in Business

Brian joined the Northern Insuring team in June of 2001. He is a Senior Sales Executive in the Business Insurance Division, specializing in contractor, distributor, and school district accounts. Brian is also a NYS Property & Casualty licensed member of the sales team at Northern. He holds a B.A. in Business, the Certified Insurance Counselor designation, and is currently working toward becoming a Certified Risk Manager.




Chris Davis, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Account Executive
Phone:   518-561-7000   Ext: 128
Direct Line:   518-825-2128
Fax:   518-561-0210

Chris began her career at Northern in 1987. She is an Account Executive in the Business Insurance Division, specializing in employee dishonesty and crime coverage for a vast number of schools located all over New York State. Chris has an Associates Degree in Business, is a Certified Insurance Service Representative, and holds a NYS Property and Casualty license.



Chris Henry, CIC

Office:   Massena
Department:   Business Insurance Division
Senior Sales Executive
Phone:   315-769-2404   Ext: 413
Fax:   315-769-2405

AAS in Business Administration

Chris has been with the Northern Insuring team since November of 2000. As a member of the sales team, he specializes in coverage for public schools, municipalities, and social service organizations. Chris holds the Certified Insurance Counselor designation, has completed the National Alliance School for Producer Development, the Dale Carnegie Training, and is currently working toward the Certified Risk Manager designation.




Chris Sidletsky

Office:   Plattsburgh
Department:   Life and Employee Benefits
Account Executive
Phone:   518-561-7000   Ext: 155
Direct Line:   518-825-2155
Fax:   518-825-0610

Chris, Account Executive in LEB, joined Northern Insuring's team in February of 2003. In addition to holding a NYS Life, Accident & Health license, Chris utilizes his exceptional product knowledge and attention to detail to handle service issues for both employer sponsored benefits and individually owned insurance.



Christine McMillan

Office:   Plattsburgh
Department:   Life and Employee Benefits
Senior Manager - Life and Employee Benefits
Phone:   518-561-7000   Ext: 154
Direct Line:   518-825-2154
Fax:   518-825-0610

Christine, Sr. Manager of the Life & Employee Benefits Div. and Northern's HIPAA Compliance Officer, joined Northern Insuring's team in December of 1992. Aside from overseeing the day to day operations of the department, Christine develops policies & procedures to comply with the ever changing Federal & State legislation in addition to the coordination of licensing & contracting.




Deena Giltz McCullough, CIC, CRM

Office:   Plattsburgh
Department:   Principals
President
Phone:   518-561-7000   Ext: 145
Direct Line:   518-825-2145
Fax:   518-561-0210

As President of Northern, Deena is responsible for the corporation's future strategic direction as well as continuing to work with key accounts. As part of the Business Insurance Division since 1986, Deena specializes in coverage for manufacturing businesses, contractors, and nonprofit organizations.



Dick Look, CIC

Office:   Whitehall
Department:   Business Insurance Division
Senior Sales Executive
Phone:   518-499-0444   Ext: 312
Fax:   518-499-0775

BA

Dick has been a part of the Northern Insuring team since May of 1992. He is a Senior Sales Executive in the Business Insurance Division, a member of the sales team, and provides marketing support to the Plattsburgh and Massena offices. He specializes in coverage for municipalities, public schools, and slate companies.




Ed Davis, CIC, CRM

Office:   Plattsburgh
Department:   Business Insurance Division
Associate Vice President Sales
Phone:   518-561-7000   Ext: 157
Direct Line:   518-825-2157
Fax:   518-561-0210

Ed joined the Northern Insuring team in June of 1996. He is part of the Business Insurance Division, specializing in coverage for social service organizations, municipalities, and contractors. As Associate Vice President, Ed is also responsible for providing sales support and guidance to the sales team. He holds both the Certified Insurance Counselor and the Certified Risk Manager designations.



Jason Bruce

Office:   Plattsburgh
Department:   Information Technology
Director, Information Technology
Phone:   518-561-7000   Ext: 124
Direct Line:   518-825-2124
Fax:   518-825-0610

AAS in Criminal Justice, BA in History, MST in Teaching

Jason joined the Northern Insuring team in October of 2008. His exceptional IT skill set and general work ethic has been an indispensible asset to the Northern team.




Jean O'Brien

Office:   Whitehall
Department:   Business Insurance Division
Senior Sales Executive Assistant
Phone:   518-499-0444   Ext: 311
Fax:   518-499-0775

Jean joined the Northern team in 2002. She is Senior Sales Executive Assistant in the Business Insurance Division, specializing in the servicing of a variety of commercial accounts including municipalities, public schools and slate companies. Jean is also responsible for claims processing in our Whitehall of?ce.



Katherine Greeno

Office:   Plattsburgh
Department:   Business Insurance Division
Marketing Coordinator
Phone:   518-561-7000   Ext: 138
Direct Line:   518-825-2138
Fax:   518-561-0210

BS in Biology

Katherine, Marketing Coordinator, joined Northern Insuring's  team in March of 2009. She assists not only with the placement of Business Insurance Coverage for new and existing customers but also with insurance company marketing campaigns.




Lara Brown

Office:   Massena
Department:   Business Insurance Division
Sales Executive Assistant
Phone:   315-769-2404   Ext: 412
Fax:   315-769-2405

Lara has been with Northern Insuring since May 2009. She is a Sales Executive Assistant in the Business Insurance Division, specializing in the processing and servicing of a variety of commercial accounts including public schools, municipalities and social service organizations. Lara is also responsible for claims processing in our Massena Office.



Laurie Mero, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Senior Manager - Business Insurance Division
Phone:   518-561-7000   Ext: 146
Direct Line:   518-825-2146
Fax:   518-561-0210

Laurie, Sr. Manager Business Insurance Division, joined Northern Insuring's team in June 1983. Her responsibilities Include the development of procedures w/continued focus on customer service & computer proficiency. Laurie oversees the department's day to day operations in the Plattsburgh, Massena & Whitehall locations. She holds a NYS Property & Casualty license and is a Certified Insurance Service Representative.




Lori McLear

Office:   Plattsburgh
Department:   Life and Employee Benefits
Data Entry Specialist
Phone:   518-561-7000   Ext: 159
Direct Line:   518-825-2159
Fax:   518-825-0610

Lori came to Northern Insuring in March of 2007 with a flair for research and organization which assists her in her position of maintaining the integrity of our data as well as handling service issues for both employer sponsored benefits and individually owned insurance.



Melissa Kokofsky, CISR

Office:   Plattsburgh
Department:   Personal Insurance Division
Senior Personal Account Manager, Sales Coordinator
Phone:   518-561-7000   Ext: 137
Direct Line:   518-825-2137
Fax:   518-561-0210



Michael-Ann Strack

Office:   Plattsburgh
Department:   Administrative Unit
Administrative Coordinator
Phone:   518-561-7000   Ext: 120
Direct Line:   518-825-2120
Fax:   518-561-0210

Michael-Ann Strack was hired as our Receptionist/Word Processor in 2007. In just a few short years, she has proven to be an essential part of the Northern Team. Her attention to detail, her friendly and positive attitude and her ability to assist all departments has earned her the title of Administrative Coordinator.



Pam Vann, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Account Executive
Phone:   518-561-7000   Ext: 125
Direct Line:   518-825-2125
Fax:   518-561-0210

Pam has been a part of the Northern team since 1990. She is an Account Executive in the Business Insurance Division, specializing in the processing and servicing of a variety of commercial accounts including social service organizations, municipalities and contractors. Pam holds an Associates Degree in Business as well as a NYS Property and Casualty License, and is a Certified Insurance Service Representative.




Paula Steves

Office:   Whitehall
Department:   Personal Insurance Division
Personal Account Manager
Phone:   518-499-0444   Ext: 310
Fax:   518-499-0775


Rachel Sidletsky

Office:   Plattsburgh
Department:   Accounting/Public Relations
Advertising and Public Relations / Accounting Assistant
Phone:   518-561-7000   Ext: 133
Direct Line:   518-825-2133
Fax:   518-561-0210

BA in English Literature

Rachel joined northern insuring in 2005. Her “ Titles” are Advertising/Public Relations and Accounting Assistant.  Her positive attitude and the ability to do both of these extremely important jobs so well has made her a very vital employee here at Northern Insuring.




Randy Giltz, CPCU

Office:   Plattsburgh
Department:   Principals
Vice President, Marketing
Phone:   518-561-7000   Ext: 132
Direct Line:   518-825-2132
Fax:   518-561-0210

BS in Business Administration

Randy joined the Northern Insuring team in 1990. He has over twenty years of experience in the insurance industry and holds the designation of Chartered Property and Casualty Underwriter. As Vice President, Randy is responsible for marketing commercial insurance, taking an active role in nurturing our excellent relationship with a variety of insurance carriers.



Robin Tamer

Office:   Plattsburgh
Department:   Administrative Unit
Administrative Unit Assistant
Phone:   518-561-7000   Ext: 142
Direct Line:   518-825-2142
Fax:   518-561-0210



Rod Giltz, CPCU

Office:   Plattsburgh
Department:   Principals
Chairman
Phone:   518-561-7000   Ext: 151
Direct Line:   518-825-2151
Fax:   518-561-0210

Rod commenced employment with Northern Insuring in June 1959. Setting a leadership standard for the firm as Chairman, Rod acts as Chief Financial Officer and continues to handle ten major clients. As a member of the sales team, he specializes in risk management for governmental entities and large business accounts.



Rosemary Souza-Botten

Office:   Plattsburgh
Department:   Life and Employee Benefits
Vice President, Life and Employee Benefits
Phone:   518-561-7000   Ext: 131
Direct Line:   518-825-2131
Fax:   518-825-0610

Rosemary joined Northern Benefits in April of 1989. As Vice President, Rosemary is responsible for employee benefits marketing and maintains a diverse clientele of business accounts, specializing in employee benefits sales. Rosemary has a Bachelor's Degree in Economics from SUNY Potsdam, holds Life and Accident & Health licenses, the Registered Health Underwriter and Registered Employee Benefits Consultant designations as well as certifications in Consumer Directed Health Care and COBRA Administration. 




Sam Cross, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Executive Assistant
Phone:   518-561-7000   Ext: 127
Direct Line:   518-825-2127
Fax:   518-561-0210

Sam has been with Northern since 1988. As Executive Assistant in the Business Insurance Division she specializes in servicing a variety of commercial accounts including governmental entities, manufacturing businesses, contractors and nonprofit organizations. In addition to her other executive level responsibilities, she is involved in the review of all company contracts.



Sarah Cronk-Duquette

Office:   Plattsburgh
Department:   Business Insurance Division
Sales Executive Assistant - SBIU
Phone:   518-561-7000   Ext: 122
Direct Line:   518-825-2122
Fax:   518-561-0210

BA in English

Sarah, Sales Executive Assistant, started her career with Northern Insuring in April 2011. Her job duties include assisting on account needs for the Selective Business Insurance Unit (SBIU) as well as providing customer service on a variety of commercial accounts.




Selena Banker, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Account Executive / SBIU Specialist
Phone:   518-561-7000   Ext: 126
Direct Line:   518-825-2126
Fax:   518-561-0210

Selena joined the Northern team in 2000. As an Account Executive in the Business Insurance Division, she services a variety of commercial accounts, specializing in bid bonds and performance and payment bonds as well as contractor and school accounts. Selena holds a NYS Property and Casualty license, and is a Certified Insurance Service Representative as well as a commissioned Notary Public.



Steven Geddes

Office:   Plattsburgh
Department:   Administrative Unit
Human Resource Manager
Phone:   518-561-7000   Ext: 141
Direct Line:   518-825-2141
Fax:   518-561-0210

MA in Administration and Leadership

Steven Geddes holds a Master's of Arts in Administration and Leadership, from Plattsburgh State. He is an active member of our local community, most recently joining the Adirondack Young Professionals as a Board member. Steven began his Northern Career in the fall of 2010 and enjoys working with a well educated and customer service oriented team.




Suzy LaPointe

Office:   Massena
Department:   Personal Insurance Division
Personal Account Manager Assistant
Phone:   315-769-2404   Ext: 411
Fax:   315-769-2405


Tami Vaughan

Office:   Plattsburgh
Department:   Personal Insurance Division
Personal Account Manager Assistant
Phone:   518-561-7000   Ext: 158
Direct Line:   518-825-2158
Fax:   518-561-0210



Tammy Bell, CISR

Office:   Plattsburgh
Department:   Business Insurance Division
Sales Executive - SBIU
Phone:   518-561-7000   Ext: 136
Direct Line:   518-825-2136
Fax:   518-561-0210

AAS

Tammy has been a part of the Northern Insuring team since August of 1997 and has worked in the insurance industry for over 15 years. She is a Sales Executive in the Select Business Insurance Unit as well as a part of the Business Insurance Division sales team, specializing in select business accounts.



Timolyn Davidson

Office:   Plattsburgh
Department:   Life and Employee Benefits
Senior Account Executive
Phone:   518-561-7000   Ext: 153
Direct Line:   518-825-2153
Fax:   518-825-0610

AS in Business

Timolyn, Sr. Account Executive, came to Northern Insuring in March of 2004. She joined the LEB team in September of 2005. Holding a NYS Life, Accident & Health license, Timolyn puts her strong eagerness to help with her vast product knowledge to work to assist a Vice President in very extensive sales and support for both employer sponsored benefits and individually owned insurance.








(800) 807-6542        Contact Us


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